---
title: How do we identify duplicate charges?
description: Find out how do we identify duplicate charges in this Stadia Knowledge Base guide covering utility billing & validation.
---

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1. [Stadia Group Help Centre](https://www.stadiagroup.com/stadia-knowledge-base?hsLang=en)
2. [Utility Billing & Validation FAQs](https://www.stadiagroup.com/stadia-knowledge-base/utility-billing-validation-faqs?hsLang=en)
3. [Internal Billing FAQ & Process Guide](https://www.stadiagroup.com/stadia-knowledge-base/utility-billing-validation-faqs?hsLang=en#internal-billing-faq-process-guide)

September 22, 2026

# How do we identify duplicate charges?

## An overview of how do we identify duplicate charges for Stadia customers.

Check:

- Invoice numbers
- Billing periods
- Consumption overlap
- Duplicate standing charges
- Supplier rebill histories

Potential duplicates should always be investigated before dispute submission.

- [Utility Procurement & Consultancy FAQs](https://www.stadiagroup.com/stadia-knowledge-base/utility-procurement-consultancy-faqs?hsLang=en#main-content)

    - [Internal Sales FAQ & Process Guide](https://www.stadiagroup.com/stadia-knowledge-base/utility-procurement-consultancy-faqs?hsLang=en#internal-sales-faq-process-guide)
- [Utility Billing & Validation FAQs](https://www.stadiagroup.com/stadia-knowledge-base/utility-billing-validation-faqs?hsLang=en#main-content)

    - [Internal Billing FAQ & Process Guide](https://www.stadiagroup.com/stadia-knowledge-base/utility-billing-validation-faqs?hsLang=en#internal-billing-faq-process-guide)
- [Utility Metering FAQs](https://www.stadiagroup.com/stadia-knowledge-base/utility-metering-faqs?hsLang=en#main-content)

    - [Internal Metering FAQ & Process Guide](https://www.stadiagroup.com/stadia-knowledge-base/utility-metering-faqs?hsLang=en#internal-metering-faq-process-guide)
- [Change of Tenancy FAQs](https://www.stadiagroup.com/stadia-knowledge-base/change-of-tenancy-faqs?hsLang=en#main-content)

    - [Internal Change of Tenancy (COT) FAQ & Process Guide](https://www.stadiagroup.com/stadia-knowledge-base/change-of-tenancy-faqs?hsLang=en#internal-change-of-tenancy-cot-faq-process-guide)

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